Keep the following guidelines in mind
• Render the image as a simple line drawing if possible.
• These embossers cannot be made with multi-level impressions, the black parts of the artwork will be the raised parts of the embossing and the white parts of the artwork will remain flat.
• If the design has any large, continuous black (raised) areas, try to minimize them as much as possible. A large raised area in the die will put a lot of stress on the paper being embossed and is more likely to result in a tear.
• This product is designed to emboss on 20 lb paper. When a stock heavier than 20 lb paper is embossed, you may damage the seal and mechanism and the impression may not be as sharp, so lines spaced closely together in the design (such as some script lettering styles) may be rendered as a single line. Also fine lines will not be as thin on heavier paper.

Any further questions that you may have would require us to go to the manufacturer for answers. For best service, please provide the following

1. any questions not answered here or on the above page, please provide in writing via e-mail or fax, we will obtain the most timely response from the manufacturer and forward you the information
2. fax a copy of the design to be embossed to 1.732.528.1914 for custom quoting of die
3. be aware that electric embossers take approx 3-6 months to produce and ship from the manufacturer
4. we do not service the machine, all requests must be made directly by you to the manufacturer
5. Sand Scripts does not warranty the machine. There is a limited warranty extended from the manufacturer.
6. Regarding Government and Academic Institution Embossers As it is Sand Scripts' responsibility to safeguard against the creation of fraudulent embossers - the following are to be received to consider fulfilling your order
   • 1) Artwork must be submitted via postal mail to Sand Script's Post Office Box address along with a signed Authorization to Reproduce Form
   • 2) Order must be submitted via mail on original business or state letterhead signed by two principals of the organization.  Follow up phone calls to these official representatives as well as other representatives will be made by Sand Scripts to authenticate your order.
   • 3) An original purchase order must accompany the order along with payment via a corporate credit card or official business check.  No personal checks or money orders will be accepted.
   • 4) Product(s) must ship to the physical address of the institution the product represents.
   • We do accept purchase orders for this product. See details under "Business/Institutions" on our FAQ pages.

   No documents will be returned. Your original e-mail, order and further correspondence will be kept on file and submitted to authorities if necessary.